WHAT IS MEDIATION?
Mediation is a process whereby an independent, trained and experienced professional assists people to find resolution to their problems. The mediator helps by providing a safe, confidential forum for the parties to openly discuss their differences and hopefully find resolution and agreement.
WHY DOES MEDIATION WORK?
A mediated approach to dealing with conflict is becoming more widely used and understood. This is because it reduces costs substantially and is less stressful than an often lengthy confrontational legal battle. When the disputing parties use mediation voluntarily and work with the process, they are often able to resolve issues by mutually acceptable agreement. The mediated agreement often proves more sustainable than other agreements, as the parties involved have worked to build a resolution themselves.
SOME BENEFITS OF MEDIATION ARE:
WHAT IS THE ROLE OF THE MEDIATOR?
Our mediators all subscribe to the International Mediation Institute's code of conduct. A mediator does not offer solutions and must be experienced and qualified to facilitate the process which allows the parties involved in the dispute to engage in open and honest dialogue. The mediator remains neutral throughout and is one who is respectful, concerned, competent and objective working with the parties to help them find their resolution.
All enquires are received and handled with the utmost respect, sensitivity and confidentiality. Should you have any concerns about confidentiality you can contact our Managing Director directly via email to: firstname.lastname@example.org